RETURN POLICY
The store offers very detailed descriptions of the product regarding size, fabric. Almost every fabric is from used materials, so it may have signs of usage, it is usually shown on product pictures, so please check the details carefully before purchasing.
You may return the product you purchased within 14 calendar days after receiving without explaining the reason (though we would be grateful to know).
The product should be returned without any signs of usage - no damage, stains or smell. The delivery is covered by the client. To return the product, you need to:
- contact us via Instagram DM or CONTACT US form or by sending an e-mail to pinkish.wear.info@gmail.com, provide your order number, pictures/video and the description of your situation.
- Package the product properly so that it will not be affected by liquid or solid substances during delivery.
- Send it using the instruction provided to you via the channel you used in step 1. You will receive InPost sending instruction. Your refund amount will be decreased by the shipment cost 15 PLN.
- We will need up to 3 business days after receiving the product to check if the product was not used, and 14 more business days to send the money to the account that you paid from in the original order. The amount of money returned does not include delivery cost spent by the store.
- If the product is damaged or has signs of usage, the amount of refund money will be decreased by the amount that the store estimate as the amount needed to make the product as good as new.